Start Your Hanoi Journey in Style with VIP Fast Track
From the moment you arrive at Terminal 2 of Noi Bai International Airport in Hanoi, Vietnam, there is no need to be exhausted by endless queues. This is a private VIP care service where dedicated airport staff are stationed to drastically shorten the security screening and immigration process for both arrivals and departures.
Especially during peak hours when flights are concentrated, the immigration process—which can take over 1 to 2 hours in general lines—is reduced to approximately 15 to 30 minutes, securing your precious travel time and minimizing fatigue.
Customized Service Options
Please note that this product is an airport administrative priority guidance service, not a vehicle transportation service. You can choose from the following two options based on your itinerary:
- Arrival Fast Track: Fast-track guidance from the moment of arrival, through baggage claim, up to boarding your pickup vehicle.
- Departure Fast Track: Swift assistance from airport arrival through check-in, security screening, and immigration, all the way to your boarding gate.
Detailed Service Procedure
Our dedicated staff provides close guidance at every step to ensure you don't feel lost in an unfamiliar airport.
- [Upon Arrival] After disembarking, a dedicated staff member holding a picket with your English name will be waiting at the arrival gate to greet you.
- [Priority Clearance] Skip the general queues and be guided immediately to the 'VIP Exclusive LINEPriority Counter' to complete immigration quickly.
- [Administrative Support] For those with a Visa on Arrival, we provide guidance to the visa issuance counter and assist with document preparation to minimize errors.
- [Final Connection] We guide you to the baggage claim area, assist with luggage transport upon request, and safely escort you to your reserved pickup vehicle or the taxi stand.
- [Upon Departure] The process follows this sequence: Arrival at airport → Check-in counter guidance → Priority security screening line → Exclusive immigration lane → Guidance to the boarding gate via the most efficient route.
Service Information
This service operates on a per-person pricing system, allowing for efficient use depending on the number of companions.
- Applicable To: Passengers using Hanoi Noi Bai International Airport T2 (International Terminal)
- Pricing Basis: Per person rate (separate inquiries available for groups of 3 or more)
- Time Saved: General wait (60-120 mins) → Fast Track (15-30 mins), drastically reduced
Essential Booking Requirements
To ensure accurate meeting and service provision, the following information must be provided.
- Flight Information: Accurate flight number and arrival/departure time
- Personal Details: English names of all passengers (must match passport)
- Contact Information: A contact number reachable locally and LINE ID
- Booking Confirmation: After booking, you must inquire via LINE for final confirmation.
- Confirmation Period: This is an 'on-request' product that takes approximately 3 business days for final confirmation after the request.
Precautions and Delay Response
- Flight Delay Response: In case of flight delays, our dedicated staff will monitor the flight status in real-time based on the provided flight number and wait for you.
- Scope of Service: This service is designed to reduce 'waiting time for clearance.' We cannot resolve delays caused by individual administrative issues, such as missing documents or entry denials.
- Inquiry Channel: Booking changes and emergency inquiries can be handled in real-time via LINE.