Residence Highlights
- Perfect Location in the Heart of Hoan Kiem: Located in the Hoan Kiem area, the heart of Hanoi, allowing convenient walking access to major tourist attractions and local eateries.
- Premium Space More Comfortable Than Home: Unlike standard hotels, these residence-type rooms come with kitchen and laundry facilities, providing an optimized environment for families and long-term guests.
- Relaxation and Wellness: Recharge and relieve travel fatigue at the outdoor swimming pool, an oasis in the city, and the state-of-the-art fitness center.
- Diverse Room Options: We offer spacious Deluxe and Executive rooms ranging from two-bedroom to three-bedroom layouts, suitable for groups and large families.
How to Use
The process for the Somerset Grand Hanoi promotion is as follows:
- Booking: Select your desired room type and stay period to apply for a reservation.
- Confirmation: This is not an instant confirmation product; it takes approximately 3-4 business days for confirmation.
- Receiving Voucher: Receive and save the official hotel voucher sent after the reservation is confirmed.
- Check-in: On the day of your stay, present the voucher and your passport at the Somerset Grand Hanoi reception to check in.
- Facility Use: Enjoy your stay with included benefits such as breakfast, the swimming pool, and the fitness center.
Stay Conditions and Safety Guidelines
- Check-in Requirement: All guests must carry a valid passport.
- Pool Safety: Please follow the instructions of the lifeguards when using the outdoor pool, and children must be accompanied by a guardian.
- Cooking Caution: When using the in-room kitchen facilities, please ensure all power is turned off after use to prevent fires.
- Health and Hygiene: Please follow basic hygiene rules when using public facilities and notify the reception immediately if you feel unwell.
- Facility Hours: Operating hours for the fitness center and swimming pool are subject to change based on hotel conditions.
What to Bring and Recommendations
- Essential Documents: Reservation voucher (digital or printed) and a valid passport.
- Swimming Gear: Swimsuit, swim cap, and personal toiletries for the outdoor pool.
- Clothing: As temperatures in Hanoi vary significantly by season, please bring a light jacket or season-appropriate clothing.
- Personal Medication: Regularly taken medications and a basic first-aid kit.
Important Notes
- Confirmation Period: This is an 'on-request' product. Since it takes 3-4 business days for confirmation after the request, please book well in advance.
- Seasonal Pricing: Rates vary by season: Low Season (05.01-09.30), High Season (01.01-04.30, 10.01-04.30), and Peak Season (Year-end, New Year).
- Room Assignment: Requests for specific floors or views may not be guaranteed depending on hotel availability.
- Voucher Possession: Please ensure you have your mobile or printed voucher for a smooth check-in process.